Frequently Asked Questions

About our service

Where do you deliver?

We delivery throughout the UK and Northern Ireland. If you need your order delivered elsewhere, please give us a call and we’ll see what we can do.

How long does delivery take?

Orders usually take between 3-5 days to reach you.

We would also like to reassure you that even during this period of lockdown, we have so far not experienced any significant delays in orders reaching our customers. You can read full details of our current service status here.

Can I arrange a specific delivery date?

Provided the date you would like to specify is not within 5 working days of placing your order, yes, you can specify which day your order should be delivered. Please add your preferred delivery date to the ‘order notes’ section during the checkout process.

Can I collect an order myself from your warehouse?

Yes, you can collect your order from us however you must call us beforehand on 0800 699 0053 to arrange a specific collection time.

Whilst working to current Government guidelines, and for the safety of our staff and customers, we cannot allow anyone into our warehouse unless you have called ahead. Also, please note that depending on staffing levels some days might be unavailable for collection.

Where are you based?

You can find us at:
Dunstall Park Road
Derby
DE24 8HJ

Can I book tradespeople as soon as I place my order?

Please do not book any tradespeople until after you have received your goods and are happy that they are all present and correct.

Please allow extra time for any items to be exchanged or replaced should they be either incorrect or damaged. AllPanels will not be liable for any costs incurred for booked or cancelled tradesman resulting in damaged or incorrect items received.

Any missing or damaged items must be reported in writing within 48 hours.

About our products

How do I install PVC panels?
We have created a DIY guide to help you.
How do I know how many panels I need for my walls or floors?
All of our wall and floor panel product pages have an easy to use calculator built in which will help you decide how many you should buy.
Why Panels?
If you have been looking for a new style for a room in your home – whether it be the bathroom, bedroom or conservatory – we have it covered. We provide top quality PVC panelling, ceiling panels and heavy duty shower panels  – all available in a vast range of colours, styles, textures and applications. Our PVC panels are a low maintenance, low cost and great value alternative to traditional ceramic tiling and other methods of wall coverings.
Why not tiling or traditional panelling?
Beautiful as the traditional methods of tiling are, they come with a range of problems that may not be immediately apparent. Traditional panelling and tiles require an investment far greater than may initially be thought – they require the work of highly skilled tillers, plus there may be a cost attached to transportation as tiles can be extremely heavy, especially marble. There are also expansive amounts of work involved in maintaining these tiles – by trying to maintain a watchful eye on creeping mould and grime. These problems do not exist with our PVC panels. Our PVC panels come at such great value and are available in so many different styles and colours; you will be spoiled for choice! Our panel ranges are uniformly priced so you will not be made pay for any additional charges based on the type of panel colour you want – we provide our panels at set prices.
Can Panels be brought into an already tiled room?
Absolutely! Our expansive range of colours, styles and effects means our panels can provide for almost all personal tastes. We are sure you can find a panel to suit your requirements in our online store gallery.
Can I tailor these panels to suit my room?
Yes! We have developed our panels to ensure the process of installation can allow for alterations and custom choices, allowing for a dynamic and individual process. We also have provided fitting instructions that will ensure these panels are secured in the most effective and long lasting manor.
Can I cut the panels to fit my room height?
Yes, all our panels can be easily cut. Please refer to our DIY guide for more info.
What type of Panelling can I choose from?
Firstly, we provide a full suite of wall coverings to ensure bathroom and home fittings can be installed. We also provide a collection of ceiling panels which can be integrated seamlessly with our wall and shower panels. We provide a vast and expanding range of colours with our PVC wall panelling – with marble, wooden and ceramic tile effects to name just a few. Our cladding & flooring ranges complete our service of room installations. From the floor the ceiling and everything in between, we can provide the full set of PVC coverings; securely and at great value. There are so many levels of customisation available to you, including the colour, shape, style, and accessories for the panels.
What colours can I choose from?
We offer an extensive and expansive range of colours, textures, and styles to choose from. All of our ranges are available from here.
Are these Panels safe for children?
Our PVC panels are in fact a hygienic wash down surface – great for families with small children. Our panels look great in many areas of the home, but are very advantageous in a children’s play area simply because they are so easy to keep clean.
Do you provide any other products?
Yes, we provide a full range of accessories to ensure the installation and maintenance of our wall, floor, and ceiling panels are easily taken care of.
What accessories do you provide?
We provide silicones and adhesives for installation. We provide cleaning products for our panels for the quickest and easiest way to maintain our panels. We also provide a full range of trims to ensure each panel installation can be finished to your requirements. A full range of accessories is available from our accessories section.
Are these panels Recyclable?
As a PVC product our PVC panels are 100% recyclable. All adhesives used are solvent free, therefore, no obnoxious fumes or smells.
How simple are these PVC panels to fit?
Extremely easy, we also provide a full set of installation instructions here on our site.